Dolphin Software

                                            

                                                                                        JUDE ELLEN - DIRECTOR

                         

Dolphin Software is an Intellectual Property software company holding Australian and international patents granted in 1995 to its surveying methodology.

In parallel with its continuing R&D strength, Dolphin Software has steadily created expertise in supplying client services into specific market sectors, establishing a reputation for competent excellence, client focus and for delivery, rapidly creating forms or surveys and reporting to meet clients’ strategic and operational  requirements.

Dolphin Software’s philosophy rests on a collaborative team approach, sourcing expertise widely for fit with client projects.

Dolphin Software’s services include -

  • Advice on surveying / data acquisition technology to suit your business
  • Align your data gathering and reporting to your strategic goals – and your stakeholders
  • Project coordination for success – communicate and pilot,  work from desired results to inputs
  • Maximise response rates in data gathering
  • Create marketing communications for success (more important than the survey!)
  • Maximise qualitative feedback –people’s stories and experience
  • Set metrics results reporting to highlight where people should act
  • Regular progress monitoring reporting
  • Analysis and reporting, statistically and qualitatively, reflecting client KPIs by line management or organisational structure
  • Policy analysis – extracting themes from your survey
  • Continue conversations leveraging your survey throughout your organisation – create  debriefing guides or kits for your executive and line management staff to give a context for working with staff using survey results in a strategic action framework

Experts in Data Acquisition

  • Gather data automatically using customised surveys and forms
  • Collate data rapidly and securely
  • Web or email technology, or mobile tablet PCs

Excellence in Performance Feedback

  • Report automatically with high quality customised analysis
  • Track progress using KPIs - clients, staff, reviews, events, audits

Creating collaborative systems for people

 

Jude Ellen – Lead Team Coordinator

Jude is expert at working with clients to shift cumbersome manual data capture and reporting processes to efficient electronic formats, with effective communications strategies, optimum data quality in responses, and targeted, outcome oriented executive reporting of performance metrics, supported by qualitative feedback.

Jude, qualified in economics and holding a Master’s degree in public health, has consulted in the health and community services industry from 1978, and in the information technology industry from 1989. She completed a senior executive development program 11 day residential program at Melbourne Business School in 2007

Skills include organisational review, strategic repositioning, demonstration of achievements through key performance metrics for personnel and for organisations, and creating collaborative teams.

Jude delights in working with small groups of decision makers to assist in answering the key organisational questions “how are we tracking ?” and “how can we get better?”, using evidence based decision making and a systems thinking framework.

 

Peter Barwell – Lead IT Systems Analyst, Designer, and Process Automation Consultant

Peter has designed and produced software for personal computers since PCs were available in 1984. Originally qualified in electronics, Peter has consulted in information technology since 1977 for diverse industry applications and is experienced in –

  • systems design and decision support software development;
  • information technology strategies;
  • systems architecture advice and systems migration;
  • electronic forms design and analysis software.

Peter has particular expertise in work flow and office automation, including data base design and development, automated analytical complex reporting in document and graphical formats. He is the prime author of Dolphin Software’s data capture and automatic reporting methodology.

Peter has successfully managed small expert teams of software developers and systems support consultants, delivering services and products nationally and internationally.


Brett Riley - Lead Programmer, Systems Administrator, Graphics and Web Designer, User Interface Designer and Barista

Brett has worked in the Dolphin Software team for 5 years, and is studying for a Bachelor of IT.

His work has mostly focused on C, C++, PHP, Jscript, Pearl, HTML, VBA, VB, Java, C#, and Lotus script programming languages in developing and supporting diverse aspects of Dolphin Software’s software and services such as –

  • IBM Lotus Notes mail API and simple and extended MAPI
  • collecting data input from USB devices
  • implementing a wide range of graphic types (GIF/JPG/PNG) and a system for logging into Dolphin Software’s electronic forms
  • encrypting and decrypting data
  • creating hosted web solutions from existing binary programs using PHP/Jscript and HTML
  • transferring data between programming languages (C/C++ to PHP/HTML/JS)
  • developing communication with and between databases
  • updating older User Interfaces
  • working closely with Dolphin Software’s partners Intel and Motion Computing to bring the PC Tablet C5’s barcode/RFID/camera data capture capabilities into Dolphin Softwares’ electronic forms system.