DOLPHIN SOFTWARE P/L

                                              JUDE ELLEN - DIRECTOR                                                                   

                                             

Dolphin Software is an Intellectual Property software company holding Australian and international patents granted in 1995 to its surveying methodology.

In parallel with its continuing R&D strength, Dolphin Software has steadily created expertise in supplying client services into specific market sectors, establishing a reputation for competent excellence, client focus and for delivery, rapidly creating forms or surveys and reporting to meet clients’ strategic and operational  requirements.

Dolphin Software’s philosophy rests on a collaborative team approach, sourcing expertise widely for fit with client projects.

Dolphin Software’s services include -

  • Advice on surveying / data acquisition technology to suit your business
  • Align your data gathering and reporting to your strategic goals – and your stakeholders
  • Project coordination for success – communicate and pilot,  work from desired results to inputs
  • Maximise response rates in data gathering
  • Create marketing communications for success (more important than the survey!)
  • Maximise qualitative feedback –people’s stories and experience
  • Set metrics results reporting to highlight where people should act
  • Regular progress monitoring reporting
  • Analysis and reporting, statistically and qualitatively, reflecting client KPIs by line management or organisational structure
  • Policy analysis – extracting themes from your survey
  • Continue conversations leveraging your survey throughout your organisation – create  debriefing guides or kits for your executive and line management staff to give a context for working with staff using survey results in a strategic action framework
 
Experts in Data Acquisition
  • Gather data automatically using customised surveys and forms
  • Collate data rapidly and securely
  • Web or email technology, or mobile tablet PCs
 
Excellence in Performance Feedback
  • Report automatically with high quality customised analysis
  • Track progress using KPIs - clients, staff, reviews, events, audits
 
Creating collaborative systems for people
 
Jude Ellen – Lead Team Coordinator
 
Jude is expert at working with clients to shift cumbersome manual data capture and reporting processes to efficient electronic formats, with effective communications strategies, optimum data quality in responses, and targeted, outcome oriented executive reporting of performance metrics, supported by qualitative feedback.
 
Jude, qualified in economics and holding a Master’s degree in public health, has consulted in the health and community services industry from 1978, and in the information technology industry from 1989. She completed a senior executive development program 11 day residential program at Melbourne Business School in 2007
 
Skills include organisational review, strategic repositioning, demonstration of achievements through key performance metrics for personnel and for organisations, and creating collaborative teams.
 
Jude delights in working with small groups of decision makers to assist in answering the key organisational questions “how are we tracking ?” and “how can we get better?”, using evidence based decision making and a systems thinking framework.
 
Peter Barwell – Lead IT Systems Analyst, Designer, and Process Automation Consultant
 
Peter has designed and produced software for personal computers since PCs were available in 1984. Originally qualified in electronics, Peter has consulted in information technology since 1977 for diverse industry applications and is experienced in –
 
  • systems design and decision support software development;
  • information technology strategies;
  • systems architecture advice and systems migration;
  • electronic forms design and analysis software.
Peter has particular expertise in work flow and office automation, including data base design and development, automated analytical complex reporting in document and graphical formats. He is the prime author of Dolphin Software’s data capture and automatic reporting methodology.
 
Peter has successfully managed small expert teams of software developers and systems support consultants, delivering services and products nationally and internationally. 
 
Wendy Morris – Business and Project Manager, Organisation and Systems Sustainability Consultant 
 
Wendy is an experienced business manager in eco-tourism, general hospitality, agriculture and property, whose intent is to support businesses to become high performance sustainable organizations by
 
  • building capability
  • enhancing internal processes and
  • nurturing internal and external connections.
A Professional Certified Coach,  Wendy holds a Bachelor of Science and a Graduate Certificate of Management, and is undertaking a Certificate 4 in Training and Assessment. Her skills lie in –
 
  • Management process – planning, organising and implementing strategy through best use of resources
  • Creating reports as a key management and communication tool
  • Designing governance and organization structures that support strategic intent
  • Sales and Marketing, and Publishing
  • Systems design – CRM systems design and execution, packaging and reservations systems, sales report design, balanced scorecard metrics.
Wendy brings a systems thinking perspective to the table while recognising the importance of contextual detail, a passionate belief that people are the key to successfully executing strategy for sustainable high performance, and a commitment to integrating business platforms with sustainability processes.
 
Ian Macdonald – Consultant Organisational Development / Learning and Development
 
Ian and his company People Performance Management have established a close working relationship with Dolphin Software specifically for client projects requiring measurement and benchmarking in organisational development and people and learning.
 
Ian’s analysis skills and capacity to work with clients operationally, while keeping vision firmly in mind and defining  measurable goals, enable Dolphin Software to tailor its data capture and reporting capabilities accurately for clients.
 
People Performance Management, like Dolphin Software, is regionally based (Ian is in Northern NSW) and gives the partnership a unique understanding of sustainable business development constraints and opportunities.
 
People Performance Management has strong links to industry, particularly in the petroleum and mining sectors, reflecting Ian’s experience in companies such as Caltex Australia  and Nissan Australia. Current PPM clients are located primarily in SE and central Queensland.
 
 
Janice Money - Reporting, Statistical Analysis and Graphics Design Consultant
 
Janice has contracted to Dolphin Software for diverse client projects, specialising in electronic forms creation, database construction, and  automated reporting using Dolphin Software’s office automation “engine”. Janice is also qualified to provide advice on sampling and statistical validity / reliability indicators. Qualified in graphic design, Janice also holds a Masters of Information Technology, and additional qualifications in public health and in medicine.
 
Janice is an experienced innovative analyst, with  a strong working knowledge of Dolphin Software’s data capture and automatic reporting methodology.
 
Brett Riley - Lead Programmer, Systems Administrator, Graphics and Web Designer, User Interface Designer and Barista
 
Brett has worked in the Dolphin Software team for 5 years, and is studying for a Bachelor of IT.
 
His work has mostly focused on C, C++, PHP, Jscript, Pearl, HTML, VBA, VB, Java, C#, and Lotus script programming languages in developing and supporting diverse aspects of Dolphin Software’s software and services such as –
 
  • IBM Lotus Notes mail API and simple and extended MAPI
  • collecting data input from USB devices
  • implementing a wide range of graphic types (GIF/JPG/PNG) and a system for logging into Dolphin Software’s electronic forms
  • encrypting and decrypting data
  • creating hosted web solutions from existing binary programs using PHP/Jscript and HTML
  • transferring data between programming languages (C/C++ to PHP/HTML/JS)
  • developing communication with and between databases
  • updating older User Interfaces
  • working closely with Dolphin Software’s partners Intel and Motion Computing to bring the PC Tablet C5’s barcode/RFID/camera data capture capabilities into Dolphin Softwares’ electronic forms system.