About the Going Green Biz Team

The Going Green: Learn, Do and Save team consists of Kleinhardt Business Consultants, The Missing Link – Resource Coordinators, Tropical Energy Solutions and Dolphin Software. Following is some information on each of our specialists.

 

 KLEINHARDT BUSINESS CONSULTANTS   

 

Kleinhardt Business Consultants are a specialist business advisory firm to small and medium-sized business with offices in Cairns and Brisbane. Kleinhardt has been established for over 14 years and has assisted hundreds of businesses across numerous corporate sectors with practical solutions to increase their sustainability and efficiency, especially in regional Australia.

Business Advisory Services

Kleinhardt provides a range of business advisory services to our clients. Whether our clients are small or large, in Australia or around the world, we can suggest improvements in systems and structure which will lift profitability and improve performance.

Each of our consultants has a diverse range of experience and skills, which enhance the overall culture of the organisation. Our management style is very much geared towards a "hands on" approach where we focus on every small detail.

Some of the business advisory services that we provide include strategy development, market research and analysis, business planning, feasibility studies, project management, financing and capital raising, export market development,  organisational structuring and a range of other services.

Regional and Economic Development Services

Kleinhardt has built a reputation for insightful and practical advice for those concerned with regional, community and industry development. The firm brings to this field commercial skills, combined with knowledge of the academic theory and the latest in international thinking.

As with all our work the emphasis is on strategic, analytical and lateral thinking to bring to clients practical solutions. The firm's practitioners include Australian pioneers in the field of regional economic development, which only began to be recognised as a distinct field in the early 1990's.

Combined with this, the firm is part of the international network of practitioners, academics and policy makers through involvement with The Competitiveness Institute. This provides global reach in terms of the latest thought in the field.

Key staff members also have national Australian experience in industry policy development and knowledge of learning theory and social sciences critical to development of the collaborative models now recognised as being at the core of the intuitive learning and innovation driving successful regions and industries.

Business Sales and Acquisitions

Kleinhardt Business Consultants are registered real estate agents with the Real Estate Institute of Queensland specialising in the sale and acquisition of businesses. Kleinhardt offers its clients a range of services in the sale or purchase of a business, developed through years of working in the business advisory field that can add real value to a prospective purchaser or vendor.

Kleinhardt offers a licensed and experienced broker who will act on your behalf in the challenging businesses for sale arena. Our brokers can work with business owners to get a comprehensive valuation from outsourced professionals - based on market assessment and the historic and projected financials. A full marketing plan will be recommended, costed and presented to you for review. All enquiries will come directly to the business brokers who will co-ordinate all aspects of the sale.

This service includes handling all enquiries, obtaining signed confidentiality agreements, qualifying prospective buyers, conducting inspections, negotiating price and dealing with solicitors and accountants relating to contract requirements. Once the purchase details have been agreed the broker will work with our clients solicitor to draw up the final contract for sale.

The bottom line is, Kleinhardt doesn't collect listings - we provide the whole service!

Workshop Facilitation

Workshop facilitation for Kleinhardt management and staff is an integral part of the business improvement process that we provide our clients. The firm has highly developed and proven systems in workshop management, delivery and administration.

                                                 GRAHAM POON - PROJECT MANAGER

                                                                 

Graham Poon has worked in various roles and has successfully delivered a range of similar programmes in Australia and internationally. Below are details of some of those programmes:

  • As the Marketing Contractor to the Guam Power Authority (GPA) from 1997-8 in Guam, Graham promoted its Energy-Efficiency Rebate Scheme and the need for lower energy use (Demand-side management) to the business community and public . Graham also delivered numerous workshops on the advantages of the use of energy-efficient equipment and the benefit to the island as a whole of the decreased use of energy and water resources.
  • As Trade Commissioner with Austrade in Manila, Philippines, Graham developed, managed and delivered coaching workshops to hundreds of business participants overseas in the specialised area of pursuing opportunities with the Asian Development Bank. The success of these workshops led to an internal nomination for an Austrade award. Graham also delivered numerous workshops nationally around Australia over 4 years.
  • As Regional Trade Commissioner, Austrade for the Northern Territory, Graham managed and delivered numerous workshops on international trade, often in conjunction with the AusIndustry Regional Manager, throughout the whole of the Northern Territory.

 

 MISSING LINK - RESOURCE COORDINATORS PTY LTD

                                              KIM FORDE - ENVIRONMENTAL CONSULTANT 

                                                       

Kim Forde is the Director of The Missing Link - Resource Coordinators based in Kuranda, Queensland. Kim has delivered a range of environmental training across Queensland over the past 10 years, focusing on local government and industry – not just at the management level, but at the operational level, with significant success. Some of those programs included the following:

  • In 1998, Kim delivered training to 550 Council personnel comprising roads engineers and maintenance crews on the application of the Department of Main Roads' "Code of Practice for Maintenance in the Wet Tropics". The Code, which Kim assisted to write, and the training package, which she produced and delivered to support it, aided local governments to understand the implications of their legal requirements under the Wet Tropics Management Plan 1998. Kim then aided by providing practical advice (and real site examples) of how it should be applied. Kim has recently been contracted by Wet Tropics Management Authority (2006-7) to review its permit requirements and develop and deliver another round of training to local governments across the Far North Queensland region which abuts the Wet Tropics World Heritage Area.
  • In 2000, Kim developed and implemented a similar Code of Practice for the Electricity industry in the Wet Tropics region. This was presented to all staff and contractors working more than 1 week for each of the power generation GOC's in the region. Over a 5 year period this included some 300 participants. As a result of this training the number of significant environmental breaches of Wet Tropics legislation and permits from this industry group fell from an average 8 per year down to less than 2.
  • Kim has recently developed a custom-designed mechanism for auditing local tourism businesses to quantify their environmental footprint with the intent of offsetting that footprint through environmental activities like tree planting and supporting other community desired outcomes. The Daintree Discovery Centre (a local tourism facility) was the first local business to apply this audit in May 2007 and have verbally offered their support for our program

 

 TROPICAL ENERGY SOLUTIONS

  

                                        FRANK DALLMEYER              ANDREW CHAPMAN   

                                                                    

Frank Dallmeyer and Andrew Chapman are Electrical Engineers and the Directors of Tropical Energy Solutions and are based in Townsville, Queensland. Both Frank and Andy are well experienced in the delivery of workshops internationally and in Australia. Their program delivery experience includes the following:

  • From 2005 to 2007, the development, management and presentation of workshops and conferences for North Queensland markets and community;
  • From 1999 to 2004, the development, management and presentation of workshops in Australia & Internationally;
  • From 1994 to 1999, the development, management and presentation of workshops and technical training in Europe, the United States and Asia;
  • And from 1991 to 1994, the management and delivery of workshops and technical training for clients in Germany.

Most of the above workshops developed or presented by Tropical Energy Solutions were of a technical nature, but their role in Economic Development for the North Queensland region broadened this into many other areas, including tourism marketing, government cooperation, industry engagement as well as several public forums. Tropical Energy Solutions were also responsible for the delivery of several conferences including the North Queensland Energy Forums in 2005 and 2006.

At present Frank Dallmeyer is a lecturer for the International Training Provider IDC Technology (HQ in Perth) and has just completed a 2-day workshop about Analytical Instruments in Sydney.

 

 DOLPHIN SOFTWARE P/L

                                              JUDE ELLEN - DIRECTOR                                                                   

                                             

Dolphin Software is an Intellectual Property software company holding Australian and international patents granted in 1995 to its surveying methodology.

In parallel with its continuing R&D strength, Dolphin Software has steadily created expertise in supplying client services into specific market sectors, establishing a reputation for competent excellence, client focus and for delivery, rapidly creating forms or surveys and reporting to meet clients’ strategic and operational  requirements.

Dolphin Software’s philosophy rests on a collaborative team approach, sourcing expertise widely for fit with client projects.

Dolphin Software’s services include -

  • Advice on surveying / data acquisition technology to suit your business
  • Align your data gathering and reporting to your strategic goals – and your stakeholders
  • Project coordination for success – communicate and pilot,  work from desired results to inputs
  • Maximise response rates in data gathering
  • Create marketing communications for success (more important than the survey!)
  • Maximise qualitative feedback –people’s stories and experience
  • Set metrics results reporting to highlight where people should act
  • Regular progress monitoring reporting
  • Analysis and reporting, statistically and qualitatively, reflecting client KPIs by line management or organisational structure
  • Policy analysis – extracting themes from your survey
  • Continue conversations leveraging your survey throughout your organisation – create  debriefing guides or kits for your executive and line management staff to give a context for working with staff using survey results in a strategic action framework
 
Experts in Data Acquisition
  • Gather data automatically using customised surveys and forms
  • Collate data rapidly and securely
  • Web or email technology, or mobile tablet PCs
 
Excellence in Performance Feedback
  • Report automatically with high quality customised analysis
  • Track progress using KPIs - clients, staff, reviews, events, audits
 
Creating collaborative systems for people
 
Jude Ellen – Lead Team Coordinator
 
Jude is expert at working with clients to shift cumbersome manual data capture and reporting processes to efficient electronic formats, with effective communications strategies, optimum data quality in responses, and targeted, outcome oriented executive reporting of performance metrics, supported by qualitative feedback.
 
Jude, qualified in economics and holding a Master’s degree in public health, has consulted in the health and community services industry from 1978, and in the information technology industry from 1989. She completed a senior executive development program 11 day residential program at Melbourne Business School in 2007
 
Skills include organisational review, strategic repositioning, demonstration of achievements through key performance metrics for personnel and for organisations, and creating collaborative teams.
 
Jude delights in working with small groups of decision makers to assist in answering the key organisational questions “how are we tracking ?” and “how can we get better?”, using evidence based decision making and a systems thinking framework.
 
Peter Barwell – Lead IT Systems Analyst, Designer, and Process Automation Consultant
 
Peter has designed and produced software for personal computers since PCs were available in 1984. Originally qualified in electronics, Peter has consulted in information technology since 1977 for diverse industry applications and is experienced in –
 
  • systems design and decision support software development;
  • information technology strategies;
  • systems architecture advice and systems migration;
  • electronic forms design and analysis software.
Peter has particular expertise in work flow and office automation, including data base design and development, automated analytical complex reporting in document and graphical formats. He is the prime author of Dolphin Software’s data capture and automatic reporting methodology.
 
Peter has successfully managed small expert teams of software developers and systems support consultants, delivering services and products nationally and internationally. 
 
Wendy Morris – Business and Project Manager, Organisation and Systems Sustainability Consultant 
 
Wendy is an experienced business manager in eco-tourism, general hospitality, agriculture and property, whose intent is to support businesses to become high performance sustainable organizations by
 
  • building capability
  • enhancing internal processes and
  • nurturing internal and external connections.
A Professional Certified Coach,  Wendy holds a Bachelor of Science and a Graduate Certificate of Management, and is undertaking a Certificate 4 in Training and Assessment. Her skills lie in –
 
  • Management process – planning, organising and implementing strategy through best use of resources
  • Creating reports as a key management and communication tool
  • Designing governance and organization structures that support strategic intent
  • Sales and Marketing, and Publishing
  • Systems design – CRM systems design and execution, packaging and reservations systems, sales report design, balanced scorecard metrics.
Wendy brings a systems thinking perspective to the table while recognising the importance of contextual detail, a passionate belief that people are the key to successfully executing strategy for sustainable high performance, and a commitment to integrating business platforms with sustainability processes.
 
Ian Macdonald – Consultant Organisational Development / Learning and Development
 
Ian and his company People Performance Management have established a close working relationship with Dolphin Software specifically for client projects requiring measurement and benchmarking in organisational development and people and learning.
 
Ian’s analysis skills and capacity to work with clients operationally, while keeping vision firmly in mind and defining  measurable goals, enable Dolphin Software to tailor its data capture and reporting capabilities accurately for clients.
 
People Performance Management, like Dolphin Software, is regionally based (Ian is in Northern NSW) and gives the partnership a unique understanding of sustainable business development constraints and opportunities.
 
People Performance Management has strong links to industry, particularly in the petroleum and mining sectors, reflecting Ian’s experience in companies such as Caltex Australia  and Nissan Australia. Current PPM clients are located primarily in SE and central Queensland.
 
 
Janice Money - Reporting, Statistical Analysis and Graphics Design Consultant
 
Janice has contracted to Dolphin Software for diverse client projects, specialising in electronic forms creation, database construction, and  automated reporting using Dolphin Software’s office automation “engine”. Janice is also qualified to provide advice on sampling and statistical validity / reliability indicators. Qualified in graphic design, Janice also holds a Masters of Information Technology, and additional qualifications in public health and in medicine.
 
Janice is an experienced innovative analyst, with  a strong working knowledge of Dolphin Software’s data capture and automatic reporting methodology.
 
Brett Riley - Lead Programmer, Systems Administrator, Graphics and Web Designer, User Interface Designer and Barista
 
Brett has worked in the Dolphin Software team for 5 years, and is studying for a Bachelor of IT.
 
His work has mostly focused on C, C++, PHP, Jscript, Pearl, HTML, VBA, VB, Java, C#, and Lotus script programming languages in developing and supporting diverse aspects of Dolphin Software’s software and services such as –
 
  • IBM Lotus Notes mail API and simple and extended MAPI
  • collecting data input from USB devices
  • implementing a wide range of graphic types (GIF/JPG/PNG) and a system for logging into Dolphin Software’s electronic forms
  • encrypting and decrypting data
  • creating hosted web solutions from existing binary programs using PHP/Jscript and HTML
  • transferring data between programming languages (C/C++ to PHP/HTML/JS)
  • developing communication with and between databases
  • updating older User Interfaces
  • working closely with Dolphin Software’s partners Intel and Motion Computing to bring the PC Tablet C5’s barcode/RFID/camera data capture capabilities into Dolphin Softwares’ electronic forms system.
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